Troubleshooting
Chrome Open Chrome. Click the three dot menu in the upper right corner and choose More tools > Clearing browsing data. Under the "Basic" ta...
Fri, Nov 12, 2021 at 12:58 PM
SYMPTOMS There are no files on the Desktop or in the Documents folder after your computer was imaged in the summer of 2021. SOLUTION Your files ...
Tue, Aug 17, 2021 at 2:03 PM
SYMPTOMS You do not see Google Drive in File Explorer's "Quick access" or "This PC" sections (Windows) or a Google Drive icon on...
Tue, Aug 17, 2021 at 1:50 PM
SYMPTOMS The printer in your classroom is connected to your computer, but you don't see its name when you try to print. SOLUTION During the...
Tue, Sep 28, 2021 at 8:14 AM
SYMPTOMS Your wireless mouse does not move the cursor on your Surface. (Yes, it is turned on and has good batteries.) SOLUTION After a computer ...
Tue, Aug 17, 2021 at 3:29 PM
There are a lot of variables when dealing with internet performance, so here are some tips that may help you avoid slowdowns. Clear your browser's cac...
Wed, Mar 3, 2021 at 8:47 AM
If you are having trouble with web sites working or extensions failing, here are a couple of steps to take that may help: Make sure your Chrome OS is up-t...
Wed, Mar 3, 2021 at 11:30 AM
SYMPTOMS You open Chrome on your computer and it asks you to log in to Securly. What gives? All you want to do is look stuff up. SOLUTION In the...
Tue, Aug 17, 2021 at 3:31 PM